7th Floor, 85 Fleet Street
London EC4Y 1AE
Susanna is a Partner in our Solicitors Regulation team.
She is a litigator specialising in regulatory law and professional disciplinary work for solicitors and other legal professionals, in addition to general commercial litigation. She has also acted for solicitors challenging the refusal of professional indemnity cover.
“She really fights her client’s corner and is particularly good at making legal arguments which tie the SRA in knots.” Chambers and Partners 2021
‘Nigel West & Susanna Heley stand out. They have an excellent knowledge of the relevant law.’ Legal 500 2021
Susanna Heley is “an extremely intelligent and resourceful litigator who has presence, empathy and a very practical mind,” according to clients. She regularly advises legal professionals on disciplinary and regulatory proceedings, with a focus on SRA appeals to the Court of Appeal. Chambers and Partners 2020
‘She’s exceptional and extremely knowledgeable, and you get fast responses from her.’ Chambers and Partners 2018
‘A truly formidable practitioner with expertise across the whole range of SRA-related issues.’ Legal 500 2017
Susanna Heley is active in solicitors’ regulation, principally the representation of firms facing intervention proceedings. Chambers and Partners 2017
‘The go-to firm for registrants,’ RadcliffesLeBrasseur has defended legal … professionals in disciplinary cases against the SRA. Legal 500 2016
Susanna Heley is described as having ‘very sound knowledge of the rules and good insight.’ Sources note her experience and expertise in handling solicitors’ regulation cases. Chambers and Partners 2016
Areas of Expertise
Susanna acts for individual solicitors, partners and employees in all professional disciplinary matters including SRA investigations, applications and appeals relating to Practising Certificate conditions, disciplinary proceedings before SRA adjudicators, LeO complaints, referrals to the SDT, statutory appeals to the High Court, including challenging intervention decisions and appeals against sanctions as well as judicial review proceedings.
In addition to advising solicitors when things go wrong, Susanna advises on compliance and reporting obligations and has assisted COLPs and COFAs in relation to investigations concerning compliance with their duties and in connection with applications for approval as role holders. Susanna also advises on data protection, the Separate Business Rule, applications for recognition and approval and Alternative Business Structures.
Susanna’s litigation practice includes advising on contractual disputes, director and shareholder disputes; partnership issues insolvency issues and general commercial disputes.
Through her work with the City of Westminster and Holborn Law Society, Susanna has been involved in lobbying in relation to policy development and has spoken about legal regulation and current regulatory issues to international audiences. She has a regular column in the Solicitors’ Journal as a regulatory lawyer and is a contributor for LexisNexis on regulatory matters, in particular in relation to conflicts of interest.
Susanna acts for solicitors, including individuals and employees and commercial entities of varying sizes from sole traders to large group companies and profit and non profit institutions predominantly in service, retail and manufacturing (including research and development) industries.
Susanna Heley and Nigel West (who is also a partner at the firm) are the authors of ‘The Solicitor Disciplinary Tribunal – law and practice’.
Association of Regulatory and Disciplinary Lawyers (ARDL)
Committee member City of Westminster & Holborn Law Society (Past President 2013-2014, Professional Matters Subcommittee)
Solicitors Assistance Scheme (Committee Secretary and Panel Member)
- Covid-19 – what are the risks for litigators in new working practices?
12 May 2020 | Litigation and dispute resolution
- Compensation for cancelled flights and COVID-19
17 March 2020 | Corporate
- Under caution: how to handle a disciplinary investigation
30 October 2019 | Solicitors regulation
- Truth and justice versus certainty and finality
23 September 2019 | Solicitors regulation
- The SRA, sexual harrassment and misconduct
20 December 2018 | Solicitors regulation
- SRA warning notice: Holiday sickness claims
7 November 2017 | Solicitors regulation
- Solicitors Journal – Wildcard regulators
22 August 2017 | Solicitors regulation
- Solicitors Journal – Is there a better way than intervention?
26 April 2017 | Solicitors regulation
- Solicitors Journal – Planning for the unexpected
28 February 2017 | Solicitors regulation
- When do solicitors fail to uphold the rule of law?
1 August 2016 | Solicitors regulation
- SRA and SDT’s dispute over disciplinary powers
9 June 2016 | Solicitors regulation
- Solicitors Journal – Perceptions of misconduct
17 March 2016 | Solicitors regulation
- The SRA’s intervention process is not infallible
9 March 2016 | Solicitors regulation
- A regulator must learn from its mistakes
22 February 2016 | Solicitors regulation
- Solicitors Journal – Grappling with outdated notions
28 February 2013 | Solicitors regulation