Crisis management for healthcare operators

A reputation for excellence can be seriously damaged or destroyed when an organisation is suddenly thrown into the media spotlight as a result of a serious incident. The increasing use and development of fast moving social media channels has made the risk of damage greater than even before.

Healthcare providers need to be prepared if a crisis or serious issue arises. They must also remain in control of the situation.

We have substantial knowledge and experience of supporting and advising healthcare clients in situations of crisis. Building on our strong reputation for giving practical legal advice on operational healthcare issues, we will be there to support and advise you when the pressure is on.

A 24-hour helpline is an important part of our client service, providing prompt advice and support whenever needed.

We can help with formulating a response to urgent requests from the media, and our lawyers will act swiftly when court proceedings, including applications for injunctions, are required. We work closely with PR advisors to ensure an open and constructive dialogue with the media, control of the matter, and mitigation of any damage to reputation.

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NHS Shared Business Services
We are approved suppliers on the HealthTrust Europe and NHS Shared Business Services frameworks.